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For Patients
We give you the best possible care as quickly and efficiently as possible.
Every area of DLO operations strives to provide the best possible customer care.
Studies conducted show that of all the laboratories in the nation associated with
Quest Diagnostics, DLO ranks among the best at serving customers.
During a recent study of its turnaround time for STAT Tests, DLO discovered that it was faxing the results of STAT tests to doctors' offices within one hour of receipt, virtually 100 percent of the time.
FACT:
When you visit a DLO-patient services center (PSC), almost every time you will be called back to have your blood drawn in under five minutes. Infrequent delays may occur when additional information from a physician's office is not available.
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