QuestDirect

Manage Your Health by ordering your own lab tests

QuestDirect Self-Ordered Lab TestsDiagnostic Laboratory of Oklahoma believes our consumers should have the most accurate and up-to-date information needed to proactively manage their personal health. That's why DLO is proud to offer QuestDirect™, a program that gives our patients the ability to order select lab tests without a healthcare provider. With QuestDirect, you can purchase your tests and schedule your DLO visit through the user-friendly website and receive your secure and private lab results in as little as 24 hours.

Visit QuestDirect

QuestDirect offers a variety of tests, including:

  • General health and wellness
  • Men's and women's health
  • COVID-19 PCR active infection tests, including $0 out-of-pocket options*
  • COVID-19 antibody tests
  • Allergy testing
  • Colorectal cancer screen
  • Digestive health
  • Heart health
  • Infectious disease and immunonology
  • Sexually-transmitted diseases

Visit questdirect.questdiagnostics.com to view the available tests and learn how to take control of your personal health with simple, fast, accurate health testing.

DLO offers $0 out-of-pocket COVID-19 testing to Oklahomans

$0 out-of-pocket COVID-19 testingWith the goal to help combat COVID-19 while empowering more individuals and families to resume "back to life" activities with greater safety this spring, summer and beyond, DLO now offers $0 out-of-pocket COVID-19 testing.

Adults can request access to the company's $0 out-of-pocket COVID-19 test option for themselves and children 4 years of age and older through QuestDirect™, the company's online consumer-initiated test platform. Eligibility for $0 out-of-pocket COVID-19 testing includes adults and minors regardless of symptoms or suspected exposure, consistent with updated government guidance on insurance coverage for COVID-19 testing. The $0 out-of-pocket option applies to molecular laboratory (PCR/NAAT).

An individual simply fills out a form online, which is quickly reviewed by an independent physician. If deemed eligible by the physician, the individual may then schedule an appointment for an observed self-collection at a DLO Patient Service Center (asymptomatic patients) or at select Walmart Neighborhood Market Pharmacy locations (symptomatic patients) throughout Oklahoma. Same-day appointments may be available, with test results typically provided the next day. The $0 out-of-pocket COVID-19 test option through QuestDirect is not available for asymptomatic individuals without known or suspected exposure for public health surveillance or employment purposes.

DLO offers QuestDirect to Oklahoma through a joint venture partnership with Quest Diagnostics, the world's leading provider of diagnostic information services. Quest is believed to be the first national laboratory provider to enable a patient to request access to COVID-19 diagnostic testing, regardless of symptoms or exposure, through a consumer-initiated testing site with broadly accessible observed self-collection at no cost to individuals. The test will be billed to commercial health plans and government payors. The expanded test option comes as governments and organizations seek ways to utilize testing to resume safer in-person customer interactions.

* COVID-19 PCR testing is available at all DLO labs in Oklahoma except our Utica (Tulsa), McBride (OKC) and INTEGRIS Memorial West (OKC) locations.

DO YOU HAVE QUESTIONS?

Here are some Frequently Asked Questions about QuestDirect.

Who is Quest Diagnostics

Quest Diagnostics is the world's leading provider of diagnostic testing, information, and services that patients and doctors need to make better health care decisions. The company offers the broadest access to diagnostic testing services through its network of laboratories and patient service centers, which includes Diagnostic Laboratory of Oklahoma. As joint venture partner of Quest, DLO provides Oklahomans access to the superior lab services that Quest delivers to its clients and patients throughout the world.

*Clicking the questdirect.questdiagnostics.com link will take you to a website of Quest Diagnostics, the nation’s leading provider of diagnostic testing, information, and services. Through our unique affiliation, DLO is able to offer many of Quest Diagnostics' online services as a resource to Oklahoma health care professionals and patients.

Why did DLO change from DLO Direct to QuestDirect?

DLO made the decision to offer QuestDirect to simplify the ordering process for our patients. QuestDirect provides a user-friendly experience with the ability to order and purchase your tests online, as well as schedule your appointment at your preferred DLO lab, removing the need for paper requisitions. QuestDirect also offers the opportunity for patients to speak with a board-certified physician through PWN Health to discuss lab results.

How do I purchase QuestDirect tests for myself?

Start by finding the QuestDirect tests you are interested in purchasing. Click Browse Our Tests to access the lab tests which are available for purchase. If you’re looking for a specific lab test, you can search for it, or limit the list you are viewing to specific types of lab tests by clicking on one of the health categories.

Determine if a test is right for you and add it to your cart. Once you have found a test or panel you are interested in, click Learn More, review the available information, and then click Add to Cart. Next, you may be asked several questions that will help Quest determine if the lab test or panel is right for you. If it is, the lab test or panel will be added to your cart. If it isn’t, then the test will show as unavailable for purchase.

Go to your cart and go through the checkout process. If you already have a MyQuest account, sign in; otherwise, click Checkout as a New Customer. Schedule your appointment for your lab tests or, if you want to walk in, click Decide later. If you do not already have a MyQuest account, create one. You must have a MyQuest account if you want to purchase QuestDirect tests for yourself. MyQuest provides a secure way to deliver your lab test results to you.

Add your payment information and purchase your QuestDirect tests. When your purchase is complete a confirmation page appears. You can then print a copy of your receipt. Additionally, you will receive a confirmation email. At any time, you can review or print your order details and receipt by going to the My Orders page. Please bring your QuestDirect order number with you when you visit a Quest location for your lab tests.

Do I need to schedule an appointment for testing?

You don’t need to schedule an appointment, but scheduling an appointment saves you time. Additionally, scheduling an appointment ensures that the Quest location you have chosen can accommodate the type of testing you are having completed.

If you choose not to schedule an appointment, know that our locations are busiest in the early morning. (This is when patients who are required to fast for testing often choose to arrive.) Your wait may be shorter after 10 a.m. and you may want to consider arriving after that time.

Please bring your QuestDirect order number or a copy of your order details with you.

How do I get my lab test results?

You can get your QuestDirect results through MyQuest, our secure online patient portal. Results are delivered directly to MyQuest on your smartphone, tablet, or desktop. You will receive an email notification when your results are ready.

Why must I have a MyQuest account to purchase QuestDirect tests?

We need to be able to securely deliver your lab test results to you. As part of the purchasing process, you will need to sign into your MyQuest account. If you don’t already have one, you will be prompted to create one.

Note: If you have a MyQuest account, but have not completed/verified it, you must do so in order to receive your lab test results. Check your MyQuest Notifications. You may have notifications requesting that you verify your identity or authorize that your lab test results be delivered.

How do I know what my results mean?

QuestDirect will provide test result information and links to external information sources. QuestDirect also provides the ability to talk to a clinical care coordinator at PWN Health to explain your results. However, it is your responsibility to ask your doctor what your test results mean. Quest urges you to share your results with your doctor in order to make the best decisions for your health.

What is the relationship between Quest Diagnostics/DLO and PWN?

Quest and DLO are working with PWNHealth LLC and its affiliated professional entities (collectively, PWN) to provide independent physician services to you in connection with QuestDirect. Before submitting your payment for your testing purchase, you will see the amount of fees Quest is collecting from you on behalf of PWN for their services to you.

What services does PWN provide?

Licensed PWN physicians provide oversight for all lab tests, based upon the information that you share with Quest. This includes ordering tests, if appropriate, and evaluating results once available. You will have the opportunity to speak with a PWN physician to discuss any of your lab results; and in some states, the PWN physician will be able to provide treatment for some conditions. If one or more of your results indicates that you need prompt attention, or is a positive sexually transmitted disease (STD) or HIV result, you will receive a call directly from the PWN care coordination team. All of your QuestDirect results will be sent directly to your MyQuest™ account.

If you would like to speak with a member of the PWN care coordination team or a PWN physician to discuss your results, you can contact PWN Monday–Friday 9:00 AM–5:30 PM EST at 1.855.205.6146.

Services provided by PWN are subject to its terms and conditions and privacy policies. To read PWN's terms and privacy policies, click here.

Can minors be tested through QuestDirect?

At this time, QuestDirect testing is not available to minors. Patients must be 18 or older to be tested.

Have more questions?

Visit the QuestDirect FAQ page.