Contact

  • At DLO, we are happy to provide 24/7 customer support to patients and healthcare professionals across the state. Whether you’re a patient with questions about a bill or invoice, or a healthcare professional needing clarification on a test or specimen requirements, we always have someone available to assist you.

    How Can We Help?

    DLO provides support for patients and healthcare professionals across Oklahoma. Choose the section below that best matches your needs, or send us a message and we'll direct your question to the appropriate team.

    Patients

    Need help with your DLO experience?

    Our Customer Service team can help with general questions, billing, MyQuest support and finding a DLO Patient Service Center.

    General Questions

    Local:
    (405) 608-6100

    Toll Free:
    1 (800) 891-2917
    Option 2 for Customer Service

    Billing Questions

    Have a question about a DLO bill or invoice?

    Billing:
    1-888-241-7742
    Option 1 for English or Option 2 for Spanish, then Option 5

    For additional help with your bill, please contact Billing Customer Service.

    Billing Customer Service

    MyQuest Support

    Questions about your MyQuest account or accessing your lab results?

    Visit MyQuest

    Email MyQuest Support

    Find a DLO Location

    Find a Patient Service Center near you or view our complete list of locations.

    Find a DLO Location

    Healthcare Professionals

    Need assistance with your DLO account, specimens, supplies, billing or sales?

    Our Client Services team can help direct you to the appropriate DLO resource.

    Client Services & General Inquiries

    Local:
    (405) 608-6100
    Option 2 for Customer Service

    Toll Free:
    1 (800) 891-2917
    Option 2 for Customer Service

    Specimen Pickup

    Local:
    (405) 608-6100 — Option 3

    Toll Free:
    1 (800) 891-2917 — Option 3

    Client Billing

    1 (888) 321-0155

    IT Support Help Desk

    1 (800) 697-9302

    Supplies

    Local:
    (405) 608-6100 — Option 4

    Toll Free:
    1 (800) 891-2917 — Option 4

    Supply Order Form

    Sales

    Local:
    (405) 608-6100 — Option 5

    Toll Free:
    1 (800) 891-2917 — Option 5


    DLO Headquarters

    Diagnostic Laboratory of Oklahoma
    225 NE 97th St.
    Oklahoma City, OK 73114

    Please note: This is our company headquarters and is not a Patient Service Center. To find a location where you can have your laboratory testing performed, please visit our Patient Service Center Locations page.

    Find a Patient Service Center


    Send a Message to DLO

    Have a question or need assistance? Use the form below to send a message to DLO. Please provide as much detail as possible so we can direct your inquiry to the appropriate team.

    Address

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