Contact

  • At DLO, we are happy to provide 24/7 customer support to patients and healthcare professionals across the state. Whether you’re a patient with questions about a bill or invoice, or a healthcare professional needing clarification on a test or specimen requirements, we always have someone available to assist you.

Patients

General Inquiries:
Local: (405) 608-6100
Toll Free: 1 (800) 891-2917 (Option 2 for Customer Service)


Billing Inquiries:
Do you have a question regarding a DLO bill or invoice? Call 1-888-241-7742 (option 1 for English/2 for Spanish, then option 5) and speak to a billing specialist today or for additional help or support with your bill, contact Customer Service by clicking on the button below.  To help us assist you as quickly as possible, please include helpful details such as your invoice number, date of service, and a valid phone number and email address.  A billing representative may reach out if additional information is needed.
 

Billing Customer Service
 

MyQuest™ Support
For questions about your MyQuest™ account, visit MyQuest™ online or email MyQuest™ support by clicking on the button below.

MyQuest™ Support Email

 

Find a location near you:
Visit our Locations page or download a list of all DLO locations by clicking on the button below

DLO Patient Service Center locations

 

Health Care Professionals


Client Services & General Inquiries:
Local: (405) 608-6100, (Option 2 for Customer Service)
Toll Free: 1 (800) 891-2917, (Option 2 for Customer Service)


Specimen Pick Up:
Local: (405) 608-6100 (Option 3)
Toll Free: 1 (800) 891-2917 (Option 3)


Client Billing:
1 (888) 321-0155


IT Support Help Desk:
1 (800) 697-9302


Supplies:
Local: (405) 608-6100 (Option 4)
Toll Free: 1 (800) 891-2917 (Option 4)

Download the Supply Request Form


Sales:
Local: (405) 608-6100 (Option 5)
Toll Free: 1 (800) 891-2917 (Option 5)

 

Diagnostic Laboratory of Oklahoma 
225 NE 97th St.
Oklahoma City, OK 73114

** This location is our company headquarters and is NOT a draw site. Please visit our Patient Service Center Locations page to find the draw site nearest to you.

 

Send a Message to DLO

Please use the form below to submit a message to DLO. We greatly value the voice of our patients and health care providers.

Address

June 27 is annually recognized as National HIV Testing Day in the United States. This day serves as a powerful reminder of the importance of knowing your HIV status.

UPDATE: As of 14:40, the Phone System is back up and running.  Feel free to call us at 1-800-891-2917 or locally at 405-608-6100.  Thank you for your patience.


Important Notice: Phone System Outage

As we usher in 2025, it presents a perfect opportunity to prioritize our well-being and set meaningful health goals.  The New Year often inspires us to rethink our health and wellness strategies, and with the right support, it can be easier than ever to achieve our aspirations.