Priority Result Reporting
DLO uses established priority-result reporting procedures to help ensure that laboratory results requiring timely attention are communicated to the healthcare professionals responsible for patient care.
Priority reporting is in addition to routine result reporting. Depending on your practice's established reporting method, routine results may be delivered electronically, by fax or by mail. When a result meets an established priority threshold, DLO follows the appropriate priority notification process.
Priority 1 (P1) Results
Priority 1 results are reported 24 hours a day, 7 days a week. These results may include critical values as referenced by the Clinical Laboratory Improvement Amendments (CLIA) and the College of American Pathologists (CAP) Laboratory Accreditation Program.
DLO will notify the ordering provider or an authorized representative when a patient's result meets an applicable Priority 1 threshold.
Priority 2 (P2) Results
Priority 2 results may require attention before routine laboratory reports are received.
For clients who have selected phone-call notification, Priority 2 results are reported during known office hours or from 9 a.m. to 5 p.m., seven days a week. For nursing homes and hospital facilities that have selected phone-call notification, Priority 2 results are called 24 hours a day, 7 days a week.
Keep Your Priority Reporting Information Current
Providers are responsible for maintaining accurate and up-to-date contact information for individuals authorized to receive priority-result notifications. Keeping this information current helps DLO reach the appropriate healthcare professional when a priority result is identified.
Contact your DLO Account Representative to update authorized contacts, discuss notification preferences or make changes to your priority reporting setup.
Priority Notifications Through Quanum®
DLO clients may also receive and acknowledge priority-value notifications through Quanum® Lab Services Manager or the Quest Lab Alert application.
Contact your DLO Account Representative for additional information about priority notifications through these platforms.
Priority Value Tables
The complete Priority Value Tables identify the laboratory tests, results and thresholds associated with Priority 1 and Priority 2 reporting. The tables are organized by testing department and include Chemistry/Special Chemistry, Hematology/Coagulation/Urinalysis, Infectious Agents, TDM/Toxicology, Genomic Services Testing and Pathology/Hematopathology.
Current version: Effective March 31, 2025 (QDMOQ372 v20)
View Priority Value Tables (PDF)
Questions About Priority Result Reporting?
If you have questions about priority reporting, authorized contacts or notification preferences, please contact your DLO Account Representative.
