bill pay

What forms of payment does DLO accept?

For your convenience, DLO accepts all four major credit cards (Visa, MasterCard, Discover, and American Express), PayPal, debit cards, health savings cards, checks, or money orders. Unfortunately, DLO cannot accept cash.

Patient Bill Pay

Questions About a Bill

Through DLO's partnership with Quest Diagnostics, we are able to handle billing questions/concerns through their Customer Service portal. Please have your bill ready to enter information and visit Quest Billing where you can inquire about charges, request an update to insurance, and/or dispute charges.

Ways to Pay Your Bill

Online (This link will take you to a Quest Diagnostics online payment portal where you can pay both DLO and Quest Diagnostics lab invoices)
By mail
- To pay your bill by mail, send you payment to the "Send Payments To" address listed on your bill.
- Please send the Payment Coupon(s) attached to your bill(s) along with your payment. Write your bill number(s) on your check or money order to ensure proper credit is applied.
By phone at 1.888.241.7742 (option 1 for English/2 for Spanish, then option 5)

Updating Insurance

To update your insurance, click here. *Note: You will need the bill number, patient's date of birth, and the patient's zip code.

By clicking the links to pay your bill or update your insurance, you will be redirected to the Quest Billing website. This website uses cookies for improvement of quality and user experience. By continuing to this site, you confirm your awareness and acceptance of our use of cookies. For more information or to opt out of the use of cookies, see Quest's Cookies Notice.

Billing Questions

Do you have a question regarding a DLO bill or invoice? Call 1-888-241-7742 (option 1 for English/2 for Spanish, then option 5) and speak to a billing specialist today or for additional help or support with your bill, contact Customer Service by clicking here.